Privacy Policy
Effective Date: 27-06-25

1. Introduction
Chitramiptv is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], make a purchase, or otherwise interact with us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We may collect and process the following personal data:

a. Information You Provide to Us
Name

Billing and delivery address

Email address

Phone number

Payment details (processed via secure third-party gateways)

Account login credentials (if applicable)

Any communication or inquiry you submit

b. Information Collected Automatically
When you visit our website, we may collect:

IP address

Browser type and version

Operating system

Device type

Pages visited and time spent on site

Referring website addresses

Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information
We use your information to:

Process and fulfill orders

Provide customer service and technical support

Send transactional emails (order confirmation, shipping updates, etc.)

Improve our website, products, and services

Send promotional communications (if you’ve opted in)

Comply with legal obligations

4. Sharing Your Information
We only share your personal information when necessary and in accordance with the law. This may include:

Third-party service providers: such as payment processors, delivery companies, and IT service providers

Legal authorities: if required by law, regulation, or legal process

Business transfers: in the event of a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal data to third parties.

5. Data Retention
We retain your personal data only for as long as necessary:

To fulfill your orders

To comply with legal, tax, or accounting requirements

To resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymised.

6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small files placed on your device.

You can manage or disable cookies via your browser settings. Please note that some features may not work properly if you disable cookies.

For more information, see our [Cookie Policy] (if separate).

7. Your Rights (Under UK GDPR)
You have the following rights regarding your personal data:

Access – Request access to your data

Correction – Request correction of inaccurate or incomplete data

Erasure – Request deletion of your data (“right to be forgotten”)

Restriction – Request limitation on processing

Data portability – Request a copy of your data in a structured format

Objection – Object to data processing (especially for marketing)

Withdraw consent – At any time where consent was given

To exercise any of these rights, please contact us at:
Email: spport@saregamatv.com
Phone: 
Postal Address: 

We may need to verify your identity before processing your request.

8. Data Security
We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration, or destruction.

All payment transactions are encrypted and handled by secure third-party providers.

9. Children’s Privacy
Our products and services are not intended for children under 16. We do not knowingly collect
personal data from children.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies.